Shipping policy

Thank you for choosing ANOMIE.

Every order is carefully packed and dispatched from the United Kingdom.

Processing Times

Orders are usually dispatched within 1 to 3 working days.

During launches, new collection releases or promotional periods, processing times may be slightly longer. If this happens, we'll keep you informed.

Orders placed on weekends or UK public holidays will be processed on the next working day.

Delivery

Delivery times vary depending on your destination and the shipping service selected at checkout.

Once your order has been dispatched, you'll receive a confirmation email with tracking information (where available).

Please note that delivery estimates are not guaranteed and may be affected by circumstances outside our control, including courier delays, customs processing and adverse weather conditions.

UK Shipping

We offer free UK shipping on all orders over £80.

For orders below £80, shipping costs are calculated at checkout.

Once your order has been dispatched, you'll receive a confirmation email with tracking information.

European Shipping

We currently ship to selected European countries.

Shipping costs are calculated at checkout based on your destination.

Please note that customers are responsible for any import duties, taxes or customs charges that may apply in their country. These charges are determined by local authorities and are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

We cannot accept responsibility for delays or failed deliveries caused by incorrect or incomplete shipping information provided at checkout.

Lost or Delayed Parcels

If your order has not arrived within the expected delivery timeframe, please contact us at hello@anomiedeviation.com.

We'll work with the shipping carrier to investigate the issue and keep you updated throughout the process.

Returned Shipments

If an order is returned to us because it could not be delivered or collected, we'll contact you to arrange redelivery.

Additional shipping charges may apply.

Damaged Parcels

If your parcel arrives visibly damaged, please take photographs before opening it where possible.

If any items are damaged or missing, contact us at hello@anomiedeviation.com as soon as possible with your order number and photographs of the issue.