How long do I have to return an item?

You have 30 days from the date your order is delivered.

Can I exchange for a different size?

Yes. Return your original item and we'll send your replacement once we've received and inspected it.

Do I have to pay for return shipping?

Yes. Return shipping costs are the customer's responsibility unless your item is faulty or we sent the wrong product.

Can I return a limited edition item?

Yes. Limited edition products follow the same return policy as the rest of our collection.

Do I need to return the packaging?

No. Our Collection 001 packaging is designed as part of the experience and is yours to keep.

How long do refunds take?

Once your return has been inspected and approved, refunds are issued to your original payment method. Processing times vary depending on your bank or payment provider.

What if my item arrives damaged?

Contact us as soon as possible with your order number and photos of the issue. We'll review the problem and arrange a replacement (if available) or a refund.

Can I return an item I've worn?

No. Returned items must be unworn, unwashed and in their original condition.